|
The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed, that the ccd module with drive pcb blackout.Based on the result, we concluded, that it was caused, due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed, that the insertion flexible tube bite damage, the remote control buttons leak, the remote control buttons cut and the distal body worn out.However, these defects are not the main cause and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
|