| Catalog Number |
1688610122 |
| Medical Device Problem Codes |
Poor Quality Image (1408); Optical Problem (3001)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/25/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was poor image quality.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: poor quality image output.Probable root cause: cables; hdmi cables; connectors; digital board; power supply; filter / fuse; ac inlet board; main board; transition board; intermittence between transition board and ch connector; software; camera head; coupler; problem toggling light source; connected monitors; leaking; poor grounding ; no/incorrect communication with light source; soaking cap disconnection during sterilization; electromagnetic interference (emi) from rf communication, hf surgical instruments, esd, or power surge; cybersecurity attack; pendulum ch inertial measurement unit (imu); incident light from surgical scene is reflected by coupler/ch window; use error.The product was returned for investigation and the reported failure mode was not confirmed.The failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was poor image quality.
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Search Alerts/Recalls
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