| Model Number |
OTV-S7H-1NA-10E |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/13/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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It was reported that the camera head exhibited an error e315 image problem.There were no reports of patient involvement.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Updated fields: d10, g3, h2, h4, h6, h11.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was not returned to olympus for inspection, the complaint investigation is solely based on information provided by customer.The reported failure was not confirmed.Based on the results of the investigation a probable root cause cannot be established.Olympus will continue to monitor field performance for this device.
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Event or Problem Description
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It was reported that the camera head exhibited an error e315 image problem.There were no reports of patient involvement.
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Search Alerts/Recalls
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