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According to the reporter, the product was opened and introduced to the procedure table.The radiology technician pulled the stainless steel pin and then proceeded to pull the white plastic cover from the balloon.On the first attempt to slide off the white plastic cover, it did not slide off so they had to use more force to remove it.They even used a 4x4 gauze sponge to help increase the grasp on the balloon shaft and then they had to pull harder than normal to remove the white plastic sleeve balloon cover.The radiology technician was struggling with it and was asked to inspect the balloon to make sure the balloon was not damaged.The radiology technician said it was not (balloon was not damaged and the shaft of the balloon catheter was not stretched) and they used the balloon successfully on the procedure.The catheter was not repaired and there was no leak.Tego was not utilized and there was no luer adapter issue.There was no damage to the device's box and to the device's actual packaging.There was nothing unusual observed on the device prior to use.Flushing was done per instructions for use (ifu) and had no problem.There were no other products utilized with the device and there were no other defects/damages found on the product.There was no re-wrap tool used as it was not necessary to re-wrap the balloon.There was no blood loss and there was no intervention/treatment required as a result of the event.The procedure was completed.There was no patient injury.
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This report is being submitted as part of remediation activities associated with capa # 643143, which is addressing mdr reporting guidance from fdas 1995 preamble, which ensures complaints related to corrections and recalls which were previously reported to fda under 21 cfr 806 are now reported as mdrs; this is not a new malfunction/event.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Medtronic will submit a supplemental report if additional relevant information becomes known.
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