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Additional information - this mdr is being submitted to include the below: h6: investigation results under type of investigation, investigation findings, investigation conclusions.H11: investigation summary.Per revision 21 of procedure (b)(4), a child investigation is not required to document the device history record (dhr) review for a type 2 reportable complaint.However, the child was created to allow the parent record to advance to review and summary.Since it was created, the dhr review was documented within the child.Complaint investigation results: a complaint investigation has been initiated under complaint investigation child record (b)(4).The batch 6003364, in question was manufactured at the reynosa site.Dhr review: the lot 6003364 was manufactured according to the work instruction (wi) version 15 and packaged in the machine multivac 10 on 20-sep-2023, with a total of (b)(4) units.The sub-assembly, tube gluing of the lot 3j01361 was manufactured according to the wi version 10 and manufactured in the machine lc02, on 12-sep-2023, with a total of (b)(4) units.Review of the dhr showed that all relevant tests required during the related processes had been fulfilled and met the requirements.No deviation was identified, nor maintenance events were recorded related to complaint code.Conclusion summary of complaint investigation: no non-conformance (nc) raised during production related to complaint code; no further actions are required.This complaint will not require further root cause investigation nor corrective and preventive action (capa) plan.Therefore, this issue will be monitored through the post market surveillance activities.
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