| Catalog Number |
1788010000 |
| Medical Device Problem Code |
Temperature Problem (3022)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
08/09/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Alleged failure: per the rep: obf giving warning of overheating and immediately shutting down.[update - unable to confirm how warm the device was becoming.The device shut off immediately.The alert happened immediately after the camera was plugged in.] the failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: ccu conforms to specifications.The most probable root cause of the issue reported could be a camera head used along with the ccu at the customer's facility since this error (e-05) is related to camera head overheating.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
|
| |
|
Event or Problem Description
|
|
It was reported that there was a thermal event.
|
| |
|
Event or Problem Description
|
|
It was reported that there was a thermal event.
|
| |
|
Additional Manufacturer Narrative
|
|
Additional information will be provided once the investigation has been completed.
|
| |
|
Search Alerts/Recalls
|