| Catalog Number |
4A5144 |
| Medical Device Problem Code |
Improper Chemical Reaction (2952)
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| Health Effect - Clinical Code |
Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581)
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| Date of Event |
08/16/2024
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that customer had a patient who got intermittent catheter kit.Customer have been getting this kit for years for their patient and ordered through cardinal health with no issues.The last 2 months though, patient stated that the catheters have not been prelubricated like they always have been.This has actually caused patient to go into the hospital for 4 days.Customer ordered 2 boxes from cardinal and both the same issue.They went ahead and ordered from mckesson as well thinking maybe cardinal got a lot that was wrong, but they were saying that the box they got from mckesson had the same issue.Customer was thinking maybe if they order just the catheter by itself it may be correct, but customer did not know what the stock keeping unit or item# was for just the catheter portion of the kit.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that customer had a patient who got intermittent catheter kit.Customer have been getting this kit for years for their patient and ordered through cardinal health with no issues.The last 2 months though, patient stated that the catheters have not been prelubricated like they always have been.This has actually caused patient to go into the hospital for 4 days.Customer ordered 2 boxes from cardinal and both the same issue.They went ahead and ordered from mckesson as well thinking maybe cardinal got a lot that was wrong, but they were saying that the box they got from mckesson had the same issue.Customer was thinking maybe if they order just the catheter by itself it may be correct, but customer did not know what the stock keeping unit or item# was for just the catheter portion of the kit.
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Additional Manufacturer Narrative
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The reported event was inconclusive because no sample was available for evaluation and further investigation did not result in any additional findings.Root cause could not be identified.Although a root cause could not be definitively identified, based on the risk documentation review, a potential root cause for this type of failure could be ¿channel with insufficient lubricant ".However, there was insufficient information to confirm this potential root cause.The lot number was unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: ¿instructions for use: preparing for catheterization: 1.Open kit and remove contents.2.The gloves are not necessary to maintain aseptic conditions during the procedure.The gloves are for the operator's protection.Male/female catheterization: 1.Remove cap from insertion tip while squeezing tabs.Save cap for closing the bag.2.Slide the catheter halfway into the insertion tip.3.Male - prepare the male urethral meatus and the surrounding area with povidone-iodine swabs provided.Female - prepare the female urethral meatus by holding the outer labia apart and prep the urethral meatus and surrounding area with povidone iodine swabs provided.4.Male - holding the penis, advance the insertion tip into the urethra no further than the flange base.Female - spread the inner labia, advance the insertion tip into the urethra no further than the flange base.Release the inner labia.5.Place your nondominant hand on the finger control guide to stabilize catheter in urethra.With your dominant hand, grasp catheter through bag approximately 1" below the finger control guide and push catheter into urethra.The catheter should be introduced by short, repetitive pushing motions.Repeat motions until catheter reaches bladder and urine starts to flow.6.Allow urine to flow freely, making certain the catheter guide is elevated at least 4" above lower portion of the bag.Allow flow until bladder is empty or until bag is filled.Precaution: it is recommended that the collection bag be held.The catheter could possibly separate from the collection bag when urine increases weight of the bag.7.Withdraw the catheter from the urethra.Remove the remaining portion of the catheter from the collection bag by pulling it through the insertion tip.Note: the catheter is designed to pass through the insertion tip.8.The filled collection bag may be closed by replacing the cap over the insertion tip.Make sure the cap snaps on securely.Specimen collection: to collect a specimen, obtain a sample cup/tube and alcohol wipe.Remove guide tip by pulling tab(s) upward from bag.Wipe port with alcohol.Pour specimen through port at top of bag into cup/tube.Draining bag: remove insertion tip by pulling tab(s) upward from bag.Drain urine through port at top of bag.¿ udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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