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| Catalog Number |
795122 |
| Medical Device Problem Code |
Unintended System Motion (1430)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/06/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported the swivel mechanism of their epiq cvx ultrasound system¿s control panel did not lock properly while transporting the unit within the user facility.The failure occurred outside of clinical use, and no patient or user was harmed as a result of the issue.A philips service engineer repaired the system by reseating and securing the bushing which allows the locking mechanism to be fully engaged.A thorough investigation was performed to identify the root cause of the reported issue.The engineering team determined the failure was caused by a hardware issue in the articulating arm's latching mechanism, which prevented the locking solenoid from fully engaging.
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Search Alerts/Recalls
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