| Catalog Number |
07K62-25 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/14/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event or Problem Description
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The customer observed falsely depressed architect tsh results for one sample.The following data was provided: initial result = 67 iu/ml, repeat on an alinity was >100 iu/ml, repeat with 1:5 dilution on the alinity = 123 iu/ml a result of 123 iu/ml was reported out of the laboratory.No impact to patient management was reported.
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Additional Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and field data review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A search for similar complaints did not identify an increase in complaint activity for lot 61058ud00.Ticket trending review did not identify any trends for the issue for the product.Device history review did not identify any non-conformances or deviations with lot number 61058ud00 and the complaint issue.The overall performance of the architect tsh reagents in the field was reviewed using data gathered from customers worldwide.The patient median values obtained with the complaint lot 61058ud00 is within established limits and thus comparable to the historical lot performance, which confirms no systemic issue for the lot.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect tsh reagent lot 61058ud00 was identified.
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Event or Problem Description
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The customer observed falsely depressed architect tsh results for one sample.The following data was provided: initial result = 67 iu/ml, repeat on an alinity was >100 iu/ml, repeat with 1:5 dilution on the alinity = 123 iu/ml.A result of 123 iu/ml was reported out of the laboratory.No impact to patient management was reported.
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Search Alerts/Recalls
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