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Product complaint #(b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.D9: complainant part is not expected to be returned for manufacturer review/investigation.Investigation summary: product was not returned.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.H4, h6: device history lot: a review of the receiving inspection (ri) for ao handle torq limiting 3.0mm was conducted identifying that lot number km962084 released in one batch.Batch1: lot qty of (b)(4) units were released may 1, 2024, with no discrepancies.Supplier: (b)(4).As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Device history review: the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.
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It was reported that on (b)(6) 2024, during routine incoming inspection of a loaner set, it was observed that item was found to be out of drawing specific.The drawing specification torque tested high.There was no known patient or hospital involvement.All information regarding this event has been reported.This report is for one (1) ao handle torque limiting3.0nm for complaint (b)(4).
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