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Additional information is provided in sections d.9, h.3, h.6 and h.11.Unopened knifes, in sheathing, in blisters for the report of blunt knives.13 random knives were chosen as a sample plan.Those samples were visually inspected and found to be conforming.Functional penetration testing was then performed and found to be conforming for all samples.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The returned unopened samples were found to be conforming, therefore blunt knives as described in the complaint was not confirmed.However since the actual complaint samples were not returned, a root cause cannot be determined for the complaint as described by the customer.The unopened samples were found conforming; however because the actual complaint samples were not returned the exact root cause for this complaint is unknown, specific action with regards to this complaint cannot be taken.All knives are 100% inspected by trained operators using a minimum of 10x magnification during manufacturing.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).
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