| Model Number |
9735894 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/27/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Continuation of d11: section d information references the main component of the system.Other relevant device(s) are: product id: 9736036, lot/serial #: unknown h3) the manufacturer representative went to the site to test the navigation system.No hardware parts have been replaced at this time. medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the computer did not start, this was an intermittent problem.The next step was to replace the computer. there was no patient involvement.
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Additional Manufacturer Narrative
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The manufacturer representative went to the site to test the navigation system.The computer did not start, intermittent problems were seen.Computer was replaced.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9736036, lot/serial #: (b)(6), h3) the computer was returned for analysis.The computer powered on when power was applied.After multiple power cycles no boot up or video issues were observed.The network was set correctly.The video capture card functions correctly.All display ports-dvi, hdmi and dp all functioned correctly.The sound functions on the hdmi and dp ports.The computer passed all burn-in testing.Computer started after several shut downs, and stayed running throughout the testing period.The computer is fully functional.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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