| Catalog Number |
305780 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/14/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd syringe 1ml ll w/ndl eclipse 25x5/8 rb safety mechanism failed.It was reported by customer that it seems that we have new heparin syringes.A nurse had told me she used a heparin syringe and in attempting engage the safety mechanism, it failed and broke off.The safety mechanism breaks off at the hinge.Let me know if you need more information from me.Verbatim: complaint received via email(s) attached."it seems that we have new heparin syringes.A nurse had told me she used a heparin syringe and in attempting engage the safety mechanism, it failed and broke off.The safety mechanism breaks off at the hinge.Let me know if you need more information from me.".
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Additional Manufacturer Narrative
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Our quality engineer inspected the photos submitted for evaluation.The reported issue of safety shield activation failure was confirmed upon inspection of the photos.However, bd cannot confirm the cause of the failure to our manufacturing process since no physical sample was returned.We would be very interested in examining product that does not meet your expectations and our quality standards.Examination of the actual product involved may provide clarification as to the cause of the reported failure.A review of our risk management documentation was performed and indicates that the potential risk of the reported event was assessed appropriately.Production records were reviewed, and this batch meets our manufacturing specification requirements.We appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.We regret any inconveniences this incident may have caused you and your facility.
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Search Alerts/Recalls
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