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On august 12, 2024, senseonics was made aware of an adverse event where the user reported two seizures one after the other due to low glucose, with blood coming out of her mouth, which led to the ambulance being called.Sugar water was given as treatment at the hospital, but there was no medication prescribed.
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It was reported that the user experienced two seizures one after the other due to low glucose, with blood coming out of her mouth, and an ambulance was called.The event happened on (b)(6) 2024 at 6:15 am.The user also reported that they blacked out on (b)(6) 2024, which was documented in a separate case (mfr# 3009862700-2024-00918).The user provided the following information: (b)(6) 2024 6:15 am | sg not available - bg 52 mg/dl at around 6:37 am.A review of the data management system (dms) revealed that no sg or bg values were available between (b)(6) 2024, because the system was not being used.No low glucose alerts were provided as the user was not using the system, and no bg was taken at the time of the event.According to the case notes, it was not until later when the user was in the ambulance that the bg of 52mg/dl was taken.The user was not using the system because of pain on the sensor site when the transmitter was used.This was documented in a pm01 case (b)(4).Since the system was not in use at the time of incident and no sg readings were available, the complaint confirmation was not possible.The user was given sugar water as treatment at the hospital.The user's hcp was made aware of the event and no medication was prescribed.The user is currently using the system with up-to-date information.No further resolution was necessary for this complaint.B4.Date of this report updated to 25 september 2024.G3.Date received by manufacturer? 23 september 2024.H6.Type of investigation updated to 4109, 4112.H6, investigation findings updated to 213.H6.Investigation conclusions updated to 4310, 19.
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