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H5 - labeled for single use?: correction.H8 - usage of device: correction.Manufacturer's investigation conclusion: the reported event of the flow graph being abnormal on the heartmate touch was confirmed.The submitted photos showed the speed and flow graphs displayed on the clinical view in the heartmate touch app.The trendline duration was set to 60 seconds.The speed trendline showed the pump operating approximately at the fixed speed of 4900 rpm.The flow trendline showed the flow alternating between lower and upper values within each second.This pattern was displayed for the entire duration of the trendline in the first photo and until approximately the twenty-three second mark in the second photo.The flow then stabilized and remained at a consistent level for the remainder of the trendline.The flow remained above the low flow alarm threshold in both photos.The submitted controller event log file contained data consistent with the reported pump preparation and implant.The log file captured pump priming at 5000 rpm for 5 minutes and the fixed speed being ramped up from 3000 rpm to 4900 rpm in associated with the implant and initiation of support.No atypical alarms were active in the log file.The pump maintained a speed within the expected range throughout the log file.Additional information provided stated that the issue resolved on its own.The heartmate touch remains in use and no further graphical issues were observed.The reported event is consistent with the time on the heartmate touch tablet being changed backwards, which results in stored pump parameter data from the time that the clock was changed to alternating with newly received pump parameter data on the trendline display.If the older pump parameters differ from the current pump parameters, then the trendlines will show fluctuations in parameters in accordance with the older and newer data.Due to this occurring after implant, it is expected that the older pump parameter data would differ from the current data and result in the reported graph if the clock was changed.It should be noted that the numerical displays of the parameters (located to the left of the graphs on the heartmate touch app) show the current pump parameter data and are not affected by the change of the tablet clock.The atypical trendline display resolves on its own after some time, which is dependent on the amount of time that the clock was changed by and the difference between previously stored pump parameter data and newly received pump parameter data.Device history records were reviewed and showed no deviations from manufacturing or qa specifications.Heartmate 3 instructions for use (ifu) section 4 ¿heartmate touch communication system¿ and heartmate touch communication system quick start guide explain the clinical, monitor, and historical views on the heartmate touch app.These documents explain that pump parameters are displayed in numerical format in addition to trendline format.These documents also explain how to export log file data to send to abbott using the heartmate touch system.Heartmate touch communication system quick start guide under "quick start" and heartmate 3 instructions for use (ifu) chapter 4 ¿heartmate touch communication system¿ state "before launching the heartmate touch app, setup the tablet (in settings) for the specific region, time zone, the language and time format that the tablet is going to be used." heartmate 3 instructions for use (ifu) chapter 1 "introduction" informs the user to contact abbott for assistance if there are any questions after reading the manual.No further information was provided.The manufacturer is closing the file on this event.
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