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| Model Number |
DSX200H11C |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
Cancer (3262)
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| Date of Event |
10/09/2023
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a dreamstation cpap device's sound abatement foam.The reporter alleged of having cancer.No additional information can be requested at this time.The manufacturer was made aware of this complaint through a representative of the customer.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.
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Additional Manufacturer Narrative
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Device evaluation has been completed; the following fields has been updated.The manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information that the patient alleged visualization of particles.There was no report of medical intervention.The manufacturer was made aware of this complaint through a representative of the customer.The device was returned to the third-party service center for further evaluation.During the evaluation of the device at the third-party service center, the device was visually inspected and found no evidence of foam degradation.During the evaluation, no secondary findings was observed.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the third-party service center.The third-party service center concludes that they couldn't confirm the customer's allegation and there were no visible foam degradation and unit got scrapped.The manufacturer is submitting a final report at this time.If pertinent information becomes available to the manufacturer at a later date, an addendum to this final report will be filed.Section h6 was updated.
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Search Alerts/Recalls
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