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The device was returned to stryker sustainability solutions for evaluation.The complaint device was noted to be returned in a thin envelope package.Upon visual inspection of the received complaint device, damage to the catheter's distal tip was observed.Inspection of the catheter tip revealed a bend, located 7.5 cm from the distal tip.Calibrated steel ruler sr-032 was used to identify the location of the shaft deformation.As the complaint device returned to stryker via improper shipping methods, it cannot be confirmed whether or not the damage identified during visual inspection is due to the customer's reported experience or a result of shipping and handling damage.A review of the dhr supports that the device met all inspection and test criteria prior to release from stryker.Therefore, the likely root cause is mishandling subsequent to distribution, including shipping and storage conditions or improper manipulation of the device.The instructions for use (ifu) state: ¿ do not attempt to use the reprocessed ep catheter prior to completely reading and understanding the directions for use.¿ do not alter this device.¿ inspect the packaging and catheter for damage or defects prior to use.¿ avoid excessive torque, stretching, kinking and/or bending of catheter, as this may interfere with distal tip shaping or cause damage to internal electrode wires.¿ avoid manual pre-bending of distal curve, as this may damage steering mechanism of steerable catheters.Handle catheter with care to avoid improper electrical functioning.¿ avoid excessive contact of handpiece with fluids, as this could adversely affect the electrical performance of the catheter.¿ diagnostic ep catheters are not recommended for long-term pacing.¿ do not insert or withdraw the catheter without straightening the catheter tip.¿ this device should not be used with magnetic resonance imaging (mri) systems.¿ use fluoroscopic guidance during catheter positioning.Storage and handling ¿ prior to use, store reprocessed ep catheters in a cool, dry, dark place.The reported event will continue to be monitored through post market surveillance.
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