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Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h11.The certas valve (id 828806pl) was returned for evaluation.Device history record (dhr) - the product code 82-8806pl with lot 4469627, conformed to the specifications when released to stock.Failure analysis - the catheter was visually inspected; it is noted that one of the end of the catheter does not have a clean cut.This means that the catheter has pulled and or torn.The complaint was confirmed.Root cause analysis - the possible root cause for the issue reported by the customer could be due to improper handling of the device or could be caused by the patient moved.
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