| Model Number |
GA-1008944 |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Nonstandard Device (1420); Defective Device (2588)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/26/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that prior to holmium laser enucleation of the prostate procedure the equipment display was frozen after being turned on and the system did not work.When turned the key on cannot hold the ac control the system.The procedure was cancelled, there was no patient complication.This event is being reported for aborted/cancelled procedure with a patient under anesthesia or sedation is unknown.
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Event or Problem Description
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It was reported that prior to holmium laser enucleation of the prostate procedure the equipment display was frozen after being turned on and the system did not work.When turned the key on cannot hold the ac control the system.The procedure was cancelled, there was no patient complication.This event is being reported for aborted/cancelled procedure with a patient under anesthesia or sedation is unknown.
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Additional Manufacturer Narrative
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Boston scientific concludes that the reported performance allegation in this complaint has not been confirmed, as the product was not returned for analysis.Without a returned device, no physical or visual analysis of the product could be performed.Based on the information available, the cause that contributed to the reported event cannot be established; a conclusion code of cause not established was assigned to this investigation.
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Additional Manufacturer Narrative
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The central processing unit (cpu) was returned for analysis.During visual inspection was identified that this cpu was in good physical condition and the electrical connections was in good condition too.Therefore, the reported allegation was not confirmed.The investigation was unable to identify any damage or malfunction related to the reported allegation.No evidence was found to indicate a manufacturing or design-related issue.The device history record (dhr) met all material, assembly and performance specifications.A risk review was completed and confirmed that the event of device operates differently than expected and display screen - frozen are known event defined in the risk documentation.Since the investigation findings clearly confirm that there was no problem with the device, the conclusion code selected for the complaint is device problem excluded.
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Event or Problem Description
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It was reported that prior to holmium laser enucleation of the prostate procedure the equipment display was frozen after being turned on and the system did not work.When turned the key on cannot hold the ac control the system.The procedure was cancelled, there was no patient complication.This event is being reported for aborted/cancelled procedure with a patient under anesthesia or sedation is unknown.
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Search Alerts/Recalls
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