| Model Number |
9733858 |
| Medical Device Problem Codes |
Application Program Problem (2880); Application Program Freezes or Fails to Launch (4031)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/12/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
G2: this event occurred in italy, see e1-e3.H3, h6: the system was serviced in the field by a medtronic representative.A computer boot-up issue was noted.No hardware parts were replaced.Codes b01, c13, and d02 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
|
| |
|
Event or Problem Description
|
|
Medtronic received information regarding a navigation system used outside of a procedure.It was reported that there was no signal detected.There was no patient involvement.
|
| |
|
Additional Manufacturer Narrative
|
|
Concomitant medical products: section d information references the main component of the system.Other relevant device(s) are: product id: 9734640, h2: in addition to a computer boot up failure as previously reported, the work order also found a hardware failure.Codes b01, c13, and d02 are still applicable.(b)(4)and (b)(4)are both applicable to the allegation of no signal detected.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Medtronic will submit a supplemental report if additional relevant information becomes known.
|
| |
|
Additional Manufacturer Narrative
|
|
H3/h6: the system was serviced in the field.The system would not boot and the power cable was damaged.The power cable was replaced.Codes b01, c02, and d02 apply.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
|
| |
|
Additional Manufacturer Narrative
|
|
Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735225r, lot number: 1843094, h6: the computer, lot number: 1843094, was returned to the manufacturer for analysis.The computer had a failing/dead cmos battery.The admin program started and ran normally.Codes b01, c07 and d02 are applicable to this analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
|
| |
|
Search Alerts/Recalls
|