| Model Number |
N/A |
| Medical Device Problem Codes |
Delivered as Unsterile Product (1421); Difficult to Open or Remove Packaging Material (2922)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/02/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign ¿ finland the customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that nurses and the doctor noticed the outer and inner plastic packaging had melted and the cover was very difficult to open.A new implant was used to complete the operation.There was no known impact or consequences to the patient.It was reported that no further information is available.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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No further information is available at the time of this report.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.The following sections were updated: d9; g3; h2; h3; h6 -visual evaluation of the provided photos and returned product found the sterile packaging exhibits damage that is visually consistent with thermal damage.A blood-like stain was found on the tyvek of the inner sterile pack; however, this staining likely occurred during the surgery.Sterility, or breach thereof, cannot be determined as the outer tyvek seal was previously removed not allowing for a full examination of the blister seal.-review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.-medical records were not provided.-the condition of the device when it left zimmer biomet control is considered non-conforming to specification.The root cause of the reported event can be attributed to packaging operator not following the work instructions provided.-this complaint was confirmed by evaluation of the provided photos and returned product.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further information is available at the time of this report.
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Search Alerts/Recalls
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