|
The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the distal end with ccd module/us probe leak.Based on the result, we concluded that it was caused due to the physical damage applied on the distal end with ccd module/us probe.In addition, our technician confirmed that the distal end with ccd module/us probe broken, and the light guide cable buckled; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
|