| Catalog Number |
04S95-20 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/30/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer observed falsely elevated creatinine2 on the architect c4000 processing module for one patient.The patient was taking medications novalgina and decadron.The following results were provided (reference range, creatinine 0.60 mg/dl - 1.10 mg/dl): (b)(6) 2024, sid (b)(6), initial creatinine result (analyzer (b)(6) )= 10.67 mg/dl; repeat result (analyzer (b)(6) )= 10.36 mg/dl; from a second blood collection, sid (b)(6), creatinine result (analyzer (b)(6) )= 0.69 mg/dl; from a third blood collection, sid (b)(6), creatinine result (analyzer (b)(6) )= 0.73 mg/dl.The customer reported that the initial creatinine results were from blood drawn from the same limb that iv medication was being administered.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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Complete entry for section b5 - describe event or problem: (b)(6).Complete entry for section e1 - phone number: (b)(6).An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Additional Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, device history record review, in-house testing of a retained reagent kit and labeling review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The search for similar complaints for lot 56410ud00 did not identify an increase in complaint activity for the issue.The ticket trending review of complaint data did not identify any related trend regarding commonalities for lot number 56410ud00 and issue.A device history record review did not identify any non-conformances or deviations associated with the lot number 56410ud00 and complaint issue.In house accuracy testing was performed to evaluate assay performance using retained samples of architect creatinine2 reagent lot 56410ud00.Testing met all acceptance criteria and the product is performing as expected.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect creatinine2 reagent for lot number 56410ud00 was identified.
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Event or Problem Description
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The customer observed falsely elevated creatinine 2 on the architect c4000 processing module for one patient.The patient was taking medications novalgina and decadron.The following results were provided (reference range, creatinine 0.60 mg/dl - 1.10 mg/dl): (b)(6) 2024, sid (b)(6), initial creatinine result (analyzer c460750)= 10.67 mg/dl; repeat result (analyzer c400951)= 10.36 mg/dl; from a second blood collection, sid (b)(6), creatinine result (analyzer c460750)= 0.69 mg/dl; from a third blood collection, sid (b)(6), creatinine result (analyzer c400951)= 0.73 mg/dl.The customer reported that the initial creatinine results were from blood drawn from the same limb that iv medication was being administered.There was no impact to patient management reported.
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Search Alerts/Recalls
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