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Device evaluation details: the product was returned to biosense webster inc (bwi) for evaluation and the evaluation has been completed.Visual inspection and soundstar magnetic, recognition, and visualization test were performed following bwi procedures.Visual analysis revealed broken shaft exposing internal components.No other issues were observed.Magnetic, recognition, and visualization test were performed and the catheter was recognized; however, error 6150 appeared on the system due to an open circuit from dissection to the connector.A device history record evaluation was performed for the finished device, and no internal actions related to the complaint were found during the review.The magnetic issue reported by the customer was confirmed.The potential cause of the broken shaft and open circuit cannot be determined.The broken shaft issue is unrelated to the reported event.The instructions for use (ifu) contain the following warning stated in the carto 3 system manual: the magnetic sensor of the catheter is disconnected.To continue, replace the catheter cable.If that does not resolve the problem, replace the catheter.Do not use if package is damaged.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: investigation findings: mechanical problem identified (c07) / investigation conclusions: cause not established (d15) / component code: rod/shaft (g04112) were selected as related to the broken shaft identified by bwi pal.Investigation findings: open circuit (c0205) / investigation conclusions: cause not established (d15) / component code: electrical lead/wire (g02015) were selected as related to error 6150.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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