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The reported glidescope core smart cable was returned to verathon for evaluation along with the glidescope core 10-inch monitor (serial number: (b)(6) used during the reported event.A verathon technical service representative evaluated the returned devices and was able to confirm the reported failure.Partial plastic was missing from the hdmi connector housing and two (2) hdmi pins were damaged.When connecting the smart cable to verathon's test equipment, it produced an intermittent image.The customer's smart cable failed verathon's device functionality testing.The customer's returned monitor passed visual inspection and verathon's device functionality testing.When connected to verathon's test equipment, it produced a normal image and was confirmed to be functioning as intended.Upon completion of verathon's device evaluation, a replacement glidescope core smart cable was provided to the customer along with returning their monitor that was evaluated.The laryngoscope used with the smart cable during the reported event was not made available to verathon for evaluation.While the patient involved in this event ended up passing away, they were reported to be experiencing a cardiac arrest and therefore needing to be intubated.The facility reported that the patient death did not occur during the intubation procedure itself.The facility did not report that the device malfunction caused or contributed to the cardiac arrest nor to the patient's death.Verathon has not received any reports alleging patient or user harm as a result of this failure mode.Verathon will continue to monitor for trends.
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