| Model Number |
9735665 |
| Medical Device Problem Codes |
Failure to Power Up (1476); Use of Device Problem (1670); Application Program Problem (2880); Unexpected Shutdown (4019); Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/24/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3) no parts have been received by the manufacturer for evaluation. codes: b17, c20, d15 g2) foreign country: china.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the system could not boot up. there was no patient involvement.
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Additional Manufacturer Narrative
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H2) concomitant medical products: section d information references the main component of the system.Other relevant device(s) are: product id: 9735787, serial/lot #: unknown h2) please see section e for facility and initial reporter as well as the additional codes section for updated annex g code.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2-3) a manufacturer representative (rep) went to the site to test the navigation system.No hardware parts were replaced and no failure that could not be started in the field test.It may have been an accidental failure of the uninterruptable power supply.The issue was continued to be observed.Codes: b01, c19, d14 medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Additional information was received.It was reported that a startup malfunction occurred before the surgery.During use, the device gave a low battery alarm and automatically shut down.After changing multiple sockets and charging for more than ten minutes, it turned on again, but soon the same error was reported and it turned off.At this time, the operation was cancelled, and the device was pushed to the corridor to charge again, after the above situation occurred, it was waited for more than half an hour and charged again, it could not be turned on one more time.After being pushed out of the operating room that day and then restarted after the last charge, the device could not start up properly.
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Additional Manufacturer Narrative
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H2) please see section b5.For the additional information.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2) the following statement and annex a codes should have been populated in the report (#: 1723170-2024-02842) submitted on 2024-12-05: "h6) annex a code, a23, was coded for a startup malfunction.Annex a code, a1102, was coded for an error.Annex a code, a0719, was coded for a system shut down.Annex a code, a070803, was coded for the system not powering on." medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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