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It was reported that the device exhibited an air in line alarm even if there was no air in the pipe.Per reporter the alarm could not be rectified by any means.The device was also replaced but the problem persisted.The reporter further noted that there were no problems with the device, the problem was solved by replacing the administration sets.The event occurred during infusion at the patient's home.There was unknown patient involvement, and no patient harm reported.
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Gcm received an email on 3-sept-2024 from dr.(b)(6), pharmacist, quality assurance manager at (b)(6) regarding a set, admin, cadd, 114", spike, 1.2 fltr, nac, fs, totm 15/bx lot number 4426873 and item number 21-7343-24.The following issue was stated: 'the pump gives an air alarm even if there is no air in the pipe.The alarm could not be rectified by any means.The pump was also replaced and the problem persists.2 lot numbers are affected: 4448943 and 4426873.Unfortunately, the affected lines have already been removed, but i have received a total of 13 lines from the two lots that are still in the original packaging.They are available for examination.' the client asked for a replacement.There was unknown patient involvement.(b)(6) 4-sept-2024 update: gcm received an email from (b)(6), pharmacist, quality assurance manager at (b)(6), with the pick-up details.She stated that she will be back with an email with the additional information about the event as soon as she has the answers.(b)(6) 5-sept-2024 update: gcm received an email from (b)(6) on 11-sept-2024 with the following information: there are no problems with the pump, the problem was actually solved by replacing the admin sets.She has forwarded the other questions to the colleagues on site who look after the patients, and (b)(6) will be back with an email as soon as she receives the answers.(b)(6) 11-sept-2024 update: gcm received an email on 19-sept-2024 from (b)(6) with the following information: she didn't receive any answer regarding the questions for additional information.She asked her colleague again and will be back with an answer after she receives one.(b)(6) 19-sept-2024 update: gcm received an email on 19-sept-2024 from (b)(6) , pharmacist - quality assurance manager pharmacovigilance at (b)(6), with the following information: the date of the incident is (b)(6) 2024, the event has occurred during infusion at the patient's home.The user was the patient, but the infusion was given by the carer.The patient details (postcode, city) are: (b)(6).The patient was not harmed during the event.(b)(6) 19-sept-2024.
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