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H3 evaluation summary: medtronic conducted an investigation based upon all information received.The device was available for evaluation.Visual inspection noted the ac connector power jack in the controller appears to be dislodged and loose inside the controller.Upon opening the back panel, the connector power jack was resting loose inside the controller adjacent to the pcba.Remnants of solder is noted on the bottom of both terminals 1 and 2, with a torn layer of surface finish on the terminal 3.The surface finish adjacent to the solder pad for terminal 2 is torn.One to a few tiny solder spots noted under terminals 1 and 2 appears indicative of insufficient solder.Solder spots are noted on the mounting pad of the pcba for terminal 1.Terminal 2 appears bent and twisted.The locator pin appears to have been broken.It was reported that the cuff controller's charging port dislodged from the unit before use.The reported issue was confirmed.The most likely cause was the dislodged j1 component may be associated with insufficient soldering in conjunction with the inadvertent force used to insert the adapter into the power jack as well as the tension when unplugging the adapter.The manufacturing records for each device are thoroughly reviewed prior to release to ensure that it has met all medtronic quality specifications.This report is being submitted as part of remediation activities associated with capa # 643143, which is addressing mdr reporting gu idance from fda's 1995 preamble, which ensures complaints related to corrections and recalls which were previously reported to fda under 21 cfr 806 are now reported as mdrs; this is not a new malfunction/event.H9: z-2651-2023.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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