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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Corrected field: e1 establishment name.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was returned to olympus for inspection, and the reportable malfunction was confirmed.Based on the results of the investigation, it is likely the following led to the malfunction: the foreign object was a forceps.However, it could not be determined why the foreign object remained.The event can be [detected/prevented] by following the instructions for use which state: chapter 6 compatible reprocessing methods and chemical agents.Chapter 7 cleaning, disinfection, and sterilization procedures.Also, as a result of confirming the contents of the instruction manual about damage on the forceps channel, we confirmed that there is a description below.If the insertion or withdrawal of endo therapy accessories is difficult, straighten the bending section as much as possible without losing the endoscopic image.Inserting or withdrawing endo therapy accessories with excessive force may damage the instrument channel or endo therapy accessories, cause some parts to fall off and/or cause patient injury.Olympus will continue to monitor field performance for this device.
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