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This report is being supplemented to provide additional information based on the approved final investigation.New information was added to the following fields:h3 and h6.Correction: e1 (first name, last name, and email address was inadvertently populated on initial mw and should have been blank).A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the definitive root cause of the insertion section being damaged, tube components fell off, could not be determined.The event can be prevented by following the instructions for use which state: instructions operation manual rhino-laryngo videoscope olympus enf-v3 olympus enf-vh.Important information ¿ please read before use warnings and cautions do not pull the universal cord and video cable during an examination.The light guide connector will be pulled out from the output socket of the light source and the endoscopic image will not be visible.Do not attempt to bend or twist the endoscope¿s insertion section with excessive force.The insertion section may be damaged.Do not apply shock to the distal end of the insertion section, particularly the objective lens surface at the distal end.Visual abnormalities may result.Do not twist or bend the bending section with your hands.Equipment damage may result.Do not squeeze the bending section forcefully.The covering of the bending section may stretch or break and cause water leaks.Do not put or press the video connector and light guide connector on the insertion section when transporting or reprocessing.The insertion section may be damaged.Turn the video system center on only when the video connector is connected to the video system center.In particular, confirm that the video system center is off before connecting or disconnecting the video connector.Failure to do so can result in equipment damage, including destruction of the image sensor.The endoscope¿s remote switches cannot be removed from the control section.Pressing, pulling, or twisting them with excessive force can break the switches and/or cause water leaks.Olympus will continue to monitor field performance for this device.
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