| Model Number |
N/A |
| Medical Device Problem Code |
Poor Quality Image (1408)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/17/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was found during evaluation at bd service facility: the probe has rain all over the image due to an internal failure of the probe.No other information was provided,.
|
| |
|
Additional Manufacturer Narrative
|
|
H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The manufacturer has received the sample and will be evaluated.A supplemental will be submitted with evaluation results.
|
| |
|
Additional Manufacturer Narrative
|
|
H11: section a through f: the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device was returned to service facility for evaluation.During evaluation, the reported issue of poor image quality was confirmed.The probe has rain all over the image.The root cause was identified as an internal failure of the probe.
|
| |
|
Event or Problem Description
|
|
It was found during evaluation at bd service facility: the probe has rain all over the image due to an internal failure of the probe.No other information was provided.
|
| |
|
Search Alerts/Recalls
|