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Additional information: d9, g3, h3, h6.Complaint allegation is not confirmed.Upon visual inspection, the packaging material was noted to be unopened.No device from the box was used; the five components inside were sealed.However, the device that was used, which did not fit through the drill sleeve of the ar-3610ctc, was not returned for investigation to replicate the issue reported.Functional testing was performed with mating part ar-3610ctc, and part did not get stuck in the drill.No problem found.
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