| Model Number |
N/A |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: japan.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that when the surgeon opened the implant, he found two holes on the sterile seal.The surgeon determined that the product was likely unsterilized and did not use it.The procedure was completed using another device.There is no additional information available at the time of this report.
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Event or Problem Description
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There is no update to the prior event description provided.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Review of the provided photos identified puncture holes in the tyvek lid.Visual evaluation of the returned product confirmed the damage to the sterile packaging.Sterility is considered breached.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Medical records were not provided.The condition of the device when it left zimmer biomet control is considered non-conforming to specification.The root cause of the reported event can be attributed to packaging operator not following the work instructions provided.This complaint was confirmed by evaluation of the provided photos and returned product.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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