| Model Number |
9733560XOM |
| Medical Device Problem Codes |
Application Program Problem (2880); Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/08/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Section d references the main component of the system.Other medical products in use during the event include: product id: 9735672, h3, h6) no parts have returned to the manufacturer for analysis.Codes b17, c20, and d15 are applicable. medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that when starting the system for a case, the site received "no input detected.".There was troubleshooting present.It was reported that that the complementary metal oxide semiconductor (cmos) battery was reset and the system booted up as expected. there was no patient involvement.
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Additional Manufacturer Narrative
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H3: the system was serviced in the field, and hardware parts were replaced.The system performed as intended.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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