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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.Three attempts were performed to obtain additional information, but no response was received from the customer.Based on the results of the investigation, it is likely that the following led to the malfunction: physical stress applied to the bending section during use.A definitive root cause cannot be identified.A device history review revealed no issues that could have caused or contributed to the reported issue.The event can be prevented by following the instructions for use which state: "do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient." olympus will continue to monitor the field performance of this device.Should additional relevant information become available, a supplemental report will be submitted.
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