|
Additional information provided in d.9., h.3., h.6.And h.11.One opened broken phacoemulsification tip without a wrench was received.Sample was visually inspected and found to be nonconforming.The tip of the was observed to be broken off.The tip was not returned.Breakage was slightly jagged with dark in color marks at break area.Wall thickness was observed to be even.Wear observed on threads, back of flange, and nut corners consistent with threading on handpiece.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation confirms the phacoemulsification tip was broken.The root cause for the broken phacoemulsification tip cannot be determined from this evaluation.The phacoemulsification tip visual inspections do not show any manufacturing issues that would cause the broken phacoemulsification tip.The exact root cause for the broken phacoemulsification tip is unknown; therefore specific action with regards to this complaint cannot be taken.All phacoemulsification tips are hundred percent visually inspected by trained operators using thirty times magnification during the manufacturing process.Any nonconformance, such as the broken phacoemulsification tip exhibited on the returned opened sample, are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
|