| Model Number |
G301 |
| Medical Device Problem Code |
Environmental Compatibility Problem (2929)
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| Health Effect - Clinical Codes |
Visual Impairment (2138); Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581)
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| Date of Event |
09/20/2024
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Section a4 and a5: unknown/ not provided.An application support manager (asm) was at site and spoke on the importance of having an operating room environment that is stable/monitored and within recommended temperature and humidity ranges (68*f - 72*f / 40% - 45%); having the star and idesign regularly maintained by service engineers; patient manifest and cycloplegic refraction and corneal topography performed; a good tear film with dry eye condition resolved and under control.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Event or Problem Description
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It was reported that a patient had customvue myopic lasik on (b)(6) 2024 on both eyes (ou) and was overcorrected.On (b)(6) 2024 patient had a conventional retreatment ou.Right eye is fine but left eye had epi ingrowth.It was also reported that patient has a history of dry eyes.During the time of surgery customer was also having heating, ventilation, and air conditioning (hvac) and operating room temperature was generally kept below the recommended range but has now been repaired.No additional information was provided.This report is against the idesign.A separate report will be filed against the star laser.
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Additional Manufacturer Narrative
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Additional information: account reported that patient's initial are cb and they do not wish to disclose weight and race.Product evaluation was performed for the incident.No malfunctions were found during evaluation.The probably cause was environmental issue and not equipment related.Manufacturing records review: the manufacturing records for the device were reviewed.The product was manufactured and released according to specification.Conclusion: as a result of the investigation there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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