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Additional information provided in d.9., h.3., h.6.And h.11.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A used fluidics management system in a tray were visually inspected and was tested using a console.The drain bag was detached from the drain bag tape on the cover due to saturation.The drain bag tape was adhered on the cassette properly.Both irrigation and aspiration connectors were intact.Flare shape was observed in the blue socket fitting at the aspiration tubing insertion end.The sample could be recognized by the console.The sample primed and tuned with a handpiece, tip, and infusion sleeve from lab stock successfully and the service data could be retrieved.No system message code displayed on console screen.The sample functioned within specification.Cassette maximum vacuum and aspiration flow rate, and irrigation flow rate were measured and met specifications.No problem was found with the returned cassette fluidics.The root cause of the customer's complaint could not be established; the returned sample functioned per specifications.After an investigation of this complaint, it has been determined that this sample functioned per specifications; therefore, no corrective action is required at this time.No adverse trends have been observed associated with the reported product and event.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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