| Model Number |
37612 |
| Medical Device Problem Codes |
Connection Problem (2900); Material Integrity Problem (2978)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/18/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Concomitant medical products: product id 37761 lot#/serial# (b)(6) product type recharger medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Additional information received that their concern about potential issues with external equipment in the future because pt recharges every day and it has now been 3 days due to it was over a weekend, they haven't gotten any sleep for 2 nights.Caller reviewed a time in the past when pt had the recharger replaced and another time when pt had a difficult time recharging, the battery went 3 days and it would not charge, they contacted the rep to resolve the recharging issue.They reviewed the wireless transition process.
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Additional Manufacturer Narrative
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Section d information references the main component of the system.Other relevant device(s) are: product id: 37761, serial/lot #: (b)(6), ubd: , udi#: medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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It was reported that information was received from a patient's representative regarding an external device.The caller had a broken desktop charger connector pin.An email was sent to repair to replace the desktop charger.
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Additional Manufacturer Narrative
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H3.Analysis of desktop charger ( serial no # (b)(6)) found " cable assembly failure, scrapped due to frayed cord".Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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