| Catalog Number |
C2600 |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/25/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation has been initiated based on the reported information.Upon completion of the investigation, a follow-up report will be submitted.
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Event or Problem Description
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This is 1 of 2 reports linked to mfg report number 3006697299-2024-00159: a facility reported that during a laparoscopic case, the cusa excel 23khz straight handpiece (c2600) experienced a fault and they had to revert to an open procedure.The device primed as normal and no issue was evident, however the surgeon was unable to activate the handpiece on use.Additional information subsequently received: ¿ did the issue happen before the surgery or during the surgery? there were two issues with two different hand pieces.The issue was with the console not passing its startup, the alarm state after turning on it displayed an irrigation alarm, so we checked the reservoir, check tubing and connection and reseated hand piece to no resolve (this was before the surgery).The theatre team then got a secondhand piece this time the startup, headpiece test and prime all worked.Surgeon then went to use the instrument and reported it as not working during the surgery.¿ was the surgery time increased? if yes, how many times approximatively (= or > 30 minutes)? theatre team would need to add comment for actual timing of the delay, but i would say below 30mins.¿ was the patient injured? no patient injury.¿ were the two hand pieces used during this event? the firsthand piece used was serial number: (b)(6).The secondhand piece used was serial number: (b)(6).
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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The cusa excel handpiece (c2600) was returned for evaluation: device history record (dhr) ¿ the dhr was reviewed and no anomalies that could be associated with the complaint incident was observed.Failure analysis - the investigation of the unit confirmed the complaint as valid: the handpiece was over torqued from customer misuse.This misuse caused the crack in the housing.As a result, the housing and all o-rings have been replaced, and a full function test including calibration and safety test according to manufacturer guidelines has been performed.Root cause - the root cause was confirmed as "incorrect assembly and disassembly of the handpiece by the customer using the torque wrench resulting in torque wrench misaligning the dot on the handpiece and the handpiece connector." additionally, our records show that this product has been in the field for 14 years with a history of one annual service.As per section 15, "maintaining the system" of the cusa excel manual, it is recommended not to exceed 50 hours or 100 surgical procedures, whichever comes first.Regarding the issue of cracked housing, "fsca 3006697299-05/29/2024-001-c" was launched in may 2024; therefore, no further action is required.At present we consider this complaint to be closed.
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Search Alerts/Recalls
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