| Model Number |
CNWET0 |
| Medical Device Problem Code |
Scratched Material (3020)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
09/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Event or Problem Description
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A consumer reported during intraocular lens (iol) implant procedure, when using the company injector to place the lens, lens was scratched, and notched on both periphery and center area.The lens was broken into half and explanted.Replaced with back up company lens with unspecified diopter during initial procedure.The procedure was completed.Additional information has been requested.
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Additional Manufacturer Narrative
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Correction information was provided in d.4.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Additional Manufacturer Narrative
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Additional information was provided in d.9., h.3., h.6.And h.11.The lens was returned positioned incorrectly in the lens case inside the lens carton.Viscoelastic was observed on the lens.One haptic was broken in the gusset area.The broken haptic portion was not returned.The optic was broken (or cut) into two pieces, typical of an insertion and removal.An area of the optic along the line of damage was also broken.The optic material of this broken area was not returned.The posterior optic surface has a line of scratches near the edge.The optic anterior surface has a line of cracked damage near the optic center and near the optic edge.Product history records were reviewed, and the documentation indicated the product met release criteria.The account indicated the use of qualified associated products.Root cause: the reported lens damage was observed.The product investigation could not identify a root cause for the reported complaint.The instructions for use (ifu) instructs to completely fill the cartridge with ophthalmic viscosurgical device (ovd) immediately prior to loading and delivery of the lens.Do not attempt to load the lens without adequate ovd in the device.Not adequately filling the device with viscoelastic will result in inadequate coverage of lens and the lens fold path with ovd, which may result in damage.The ifu instructs: using holding forceps, grasp the lens by the optic edge and gently place the lens anterior side up into the back of the ovd-filled cartridge.The lens should be inserted until the optic is a little more than half-way inside the cartridge.Use the holding forceps to gently push down on the lens, verifying that the lens is on the bottom surface of the cartridge.Using holding forceps, take the trailing haptic, and gently fold the haptic onto the anterior side of the optic.Slowly grip or push the optic edge to position the lens as far into the cartridge as the forceps will permit, while ensuring the lens remains on the bottom surface of the cartridge and the trailing haptic remains on the optic.Failure to follow these steps may cause the lens to advance incorrectly causing delivery issues and/or damage.Information was also provided that the lens was broken in half to remove the lens.The company 23.0 diopter was removed and replaced with an unspecified company lens.File will be reopened if new information is received.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Search Alerts/Recalls
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