| Model Number |
15 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/27/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer contacted stryker to report that their device repeatedly powered off during a patient event.There were no reports of any adverse effects to the patient as a result of the reported issue.
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Additional Manufacturer Narrative
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Stryker contacted the customer to request additional information on the patient.Stryker requests patient information necessary for regulatory compliance, strictly adhering to hipaa's privacy rule.The customer informed stryker that no further patient information is available.Patient fields in which information was not provided were intentionally left blank.Stryker evaluated the customer's device and was unable to duplicate the reported issue.Stryker replaced the device's battery pins.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.The cause of the reported issue could not be determined.
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Additional Manufacturer Narrative
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Stryker downloaded the device's electronic records from the event for review and was able to verify the reported issue.
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Event or Problem Description
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The customer contacted stryker to report that their device repeatedly powered off during a patient event.There were no reports of any adverse effects to the patient as a result of the reported issue.
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Search Alerts/Recalls
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