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This report is being supplemented to provide additional information based on the approved final investigation.The device was returned to olympus for evaluation and the customer¿s allegation was confirmed.The coating on the inside of the tube was peeled.A review of device history record and historical complaints analysis was conducted and no deviations that could have caused or contributed to the reported issue was identified.Based on the results of the investigation, physical stress was applied to the insertion section during user handling and caused the coating to peel.The occurrence of the reported problem can be prevented by adhering to the instructions for use (ifu) which states the following: 3.3 inspection of the endoscope: 4 inspect the external surface of the entire insertion section, including the bending section and the distal end for any irregularities such as dents, bulges, swelling, scratches, peeling of coating, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, and protruding objects.Olympus will continue to monitor field performance for this device.
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