| Model Number |
N/A |
| Medical Device Problem Code |
Use of Device Problem (1670)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/28/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A united states customer contacted the siemens regional support center to report non-numeric, flagged, patient results measured with the dade thrombin reagent on a sysmex cs-2500 instrument.The results were flagged with errors and per the cs-2500 instructions for use, instructed the customer to reanalyze the sample.Siemens is investigating.
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Event or Problem Description
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The customer reported the observation of non-numeric, flagged, patient results measured with the dade thrombin reagent on a sysmex cs-2500 instrument.The customer used the calibration curve to estimate a result of 2.14 g/l and this was reported to, and not questioned by, the physician(s).
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Additional Manufacturer Narrative
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Siemens filed the initial mdr 9610806-2024-000469610806-2024-00046 on 23-oct-2024.Additional information 04-nov-2024: siemens evaluated this issue and provided the following conclusion: based on a review of the information provided, this issue was caused by a user handling error.The device properly displayed flag '0008.0032.0000 coagulation curve error: fbg curve error' yet the user disregarded the error and manually calculated an estimated fbg result.Cs-2500 dade thrombin reagent lot 567430a is performing as intended.A product performance issue has not been identified.No further evaluation of the device is required.
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Search Alerts/Recalls
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