| Model Number |
N/A |
| Medical Device Problem Code |
Difficult to Insert (1316)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/03/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: japan.The customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that during the surgery the surgeon tried to insert the liner into the shell, however it would not mate.The surgeon made sure there was no screws or soft tissue keeping the liner from inserting.The cup and liner were not used.There was no known impact or consequences to the patient.Attempts have been made and no further information has been provided.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated/corrected updated: b4 g3 g6 h2 h6 h11 visual examination of the provided pictures identified the shell.No further evaluation could be made from the provided photos.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Medical records were not provided.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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There is no update to the prior event description provided.
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Search Alerts/Recalls
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