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| Model Number |
1113601 |
| Medical Device Problem Code |
No Device Output (1435)
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| Health Effect - Clinical Code |
Hypoxia (1918)
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| Date of Event |
09/26/2024
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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The customer reported that the simplygo mini device had a yellow alarm displayed, and the unit got hot and turned off.The customer alleged the device malfunction caused her oxygen to drop to 56 and her lips to turn black (hypoxia).No medical intervention was reported.The manufacturer's investigation is ongoing.The device has not yet been returned to the manufacturer for evaluation.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Event or Problem Description
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The customer reported that the simplygo mini device had a yellow alarm displayed, and the unit got hot and turned off.The customer alleged the device malfunction caused her oxygen to drop to 56 and her lips to turn black (hypoxia), which cannot be confirmed, nor refuted, based on the evidence present.No medical intervention was reported.Of note, this device is not intended to be life-sustaining or life-supporting.The device was forwarded and returned to the product investigation lab (pil) for evaluation.The pil was unable to replicate the yellow alarm, unit shuts off, and unit gets hot.Unit performed as intended.However, pil was able to confirm the unit had sieve health replace, motor rpm increased (hot), very low o2 entries in the event log on the date of occurrence stated in the complaint.These entries and the physical condition of the unit upon arrival are indicative of an occlusion caused by a buildup of dust.The device was scrapped.
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Additional Manufacturer Narrative
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Based on the information currently provided and available, it was alleged that when the device is on the patient's back it gets really hot and then shuts off.The device then has a yellow alarm display on the screen.The patient¿s spo2 dropping to 56% and her lips turning black.This adverse event has been assessed as a serious injury with a harm severity 3.According to the lab investigation performed, pil was unable to replicate failure/allegation.Pil was able to confirm the unit had sieve health replace, motor rpm increased (hot), very low o2 entries in the event log on the date of occurrence stated in the complaint.Cause and contribution of the device to the patient outcome has been confirmed.Further review of er 2246289 v08 oxygen product safety risk management matrix - current revision has linked the event to risk tag id 13.1.The predicted severity associated with this risk tag is congruent with the allegation of harm as severity 3.No additional actions are required nor any further escalation.
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Search Alerts/Recalls
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