| Catalog Number |
912031 |
| Medical Device Problem Codes |
Incomplete or Missing Packaging (2312); Missing Information (4053)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that when the packaging was opened the sterile packaging and stickers were not inside of the packaging.There was no report of harm to the patient.
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: india.H3: customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.The following sections were updated: b4; b5; d2; g2; g3; g6; h1; h2; h3; h6.No product was returned; visual evaluation of the provided photo identified the outer carton and labels.No photographs of the inner contents were provided.Review of the device history records identified no deviations or anomalies during manufacturing.Medical records were not provided.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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