|
The manufacturer received information alleging a ventilator inoperative condition occurred.There was no harm or injury reported.The ventilator was evaluated by third party service center and the customer¿s complaint was confirmed.The device's main board was replaced to address the issue.Prior to identifying the issue described in (b))(4), complaints associated with the issue did not meet requirements for vigilance reporting as a reportable incident.As part of the hhe process, a retrospective review of complaints associated with the issue described in fsn 2023-cc-src-039 was necessary to reassess reportability.Upon this further assessment, these complaints are being reported.
|