| Catalog Number |
8065753027 |
| Medical Device Problem Code |
Suction Problem (2170)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
|
| Date of Event |
09/20/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The physician reported that vacuum building suddenly stopped advisory or error message was coming during the cataract surgery.No patient impact was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
|
| |
|
Additional Manufacturer Narrative
|
|
A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.No sample has been returned for evaluation; therefore, the condition of the product could not be verified.Visual inspection or functional testing could not be conducted in order to ascertain the failure mode for the consumable device.The root cause of the customer's complaint could not be established as a sample has not been received and the condition of the product could not be verified.Without analysis of the sample, it is not possible to isolate the root cause.As the root cause is unknown, the relationship, if any, of the device to the reported incident cannot be determined.The root cause for this complaint is not known, therefore, specific action with regards to this complaint cannot be taken.Based on our current tracking, there are no adverse trends for this reported complaint.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
|
| |
|
Additional Manufacturer Narrative
|
|
Additional information provided in d.9., h.3., h.6.And h.11.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.Current tracking indicates no adverse trend for this lot for this event.The customer reported a vacuum building suddenly stopped and a system message code occurred.The returned sample was visually inspected and functionally tested.Both irrigation and aspiration luers were intact.Flare shape was observed in the blue socket fitting at the aspiration tubing insertion end.The sample was tested using a calibrated legion console with the current software revision.The sample could be primed and tuned, and the service data could be retrieved from the console.The maximum vacuum, aspiration and irrigation free flow met specification.The root cause of the customer's complaint could not be established since the returned sample met specifications.No contributing factors could be identified that could cause the reported complaint.After the investigation of this complaint, it has been determined that this sample met specifications.Therefore, no action will be taken at this time.Based on our current tracking, there are no adverse trends for this reported complaint.Quality assurance will continue to monitor customer complaints via the complaint review meetings and will take action for any future occurrences as is deemed necessary.The manufacturer internal reference number is: (b)(4).
|
| |
|
Event or Problem Description
|
|
The physician reported that vacuum building suddenly stopped and advisory or error message was coming during the cataract surgery.No patient impact was reported.Additional information was updated that the surgery was completed after replacing the cassette with another one.
|
| |
|
Additional Manufacturer Narrative
|
|
Additional information provided in b.5.The manufacturer internal reference number is: (b)(4).
|
| |
|
Search Alerts/Recalls
|