| Model Number |
HCG+BETA |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/01/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable elecsys hcg + beta test system results for 1 patient serum sample on a cobas e 411 immunoassay analyzer.The initial hcg result was 0.991 miu/ml.The doctor questioned the result as it did not match the patient's clinical picture.The sample was repeated and the result was 934.0 miu/ml with flag.The sample was also repeated on another e411 analyzer and the result was 922 miu/ml.The repeat result of 934.0 miu/ml was deemed correct.
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Additional Manufacturer Narrative
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The reagent lot number is 77493005 and the expiration date is 30-jun-2025.The customer stated that qc was acceptable prior to the event.The field service engineer (fse) performed mechanical checks, verified probe alignments, and performed a precision test successfully.The investigation is ongoing.
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Additional Manufacturer Narrative
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Section d product information has been updated, as well as g1 manufacturing site and g4.The calibration recovery data provided was acceptable.The alarm trace did not contain a conspicuous event.Based on the calibration and qc data, a general reagent issue could be excluded.The investigation did not identify a product problem.The root cause of the event could not be determined.
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Search Alerts/Recalls
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